Terms and Conditions mytown333 – Platform Usage Guidelines You Need to Know

Welcome to mytown333. This Terms and Conditions document ("Terms") is a legally binding agreement between you ("Member" or "User") and mytown333 ("Platform", "We"). By registering, accessing, or using any part of the mytown333 platform — whether via the website or mobile app — you expressly acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you do not agree with any part of these Terms, please stop using the mytown333 platform immediately. Continued use of the platform following any amendments to the terms constitutes your acceptance of the revised terms.

Use of the mytown333 platform is subject to the following eligibility requirements, which every member must meet at all times:

• You must be at least 18 years of age on the date of registration and throughout your membership.
• You must register using your true and complete personal information — full name, identification card number, date of birth, and valid contact details.
• You are not prohibited by local laws or authorities from participating in online gambling activities.
• You are not experiencing a serious gambling problem or have not applied for self-exclusion through any responsible gaming program.
• You are using your own funds — not borrowed money or funds obtained through unlawful means.

Each user is only permitted to register and own one (1) active account only on the mytown333 platform. Holding multiple accounts — whether under your own name or using another person's identity — is a serious violation of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information. Any false or misleading information provided during or after registration may result in your account being suspended or permanently closed, and any account balance may be forfeited depending on the severity of the violation.

• Full name must match a valid official identification document.
• The registered phone number must be active for OTP verification purposes.
• The email address provided will be used for official communications from mytown333.
• Your password must be kept confidential and not shared with anyone.

Mytown333 accepts deposits via a range of approved payment methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and bank transfer. All deposits must be made using a bank account or digital wallet registered in the member's own name.

• The minimum deposit is RM10 for digital wallet and FPX payment methods.
• Daily deposit limits are subject to the member's account level and can be reviewed in the profile section.
• Mytown333 does not charge any processing fees for deposits made via supported payment methods.
• Deposits made through third parties or accounts not belonging to the member will be rejected and returned.
• In exceptional circumstances, mytown333 reserves the right to request proof of source of funds before approving large deposits.

Mytown333 is not responsible for any delays caused by technical issues on the part of the bank or payment provider. If your deposit has not been credited within the expected timeframe, please contact our support team with proof of transaction.

Mytown333 members may make withdrawals at any time, subject to the following conditions:

• Withdrawals can only be made to a bank account registered under the same name as the mytown333 account.
• Minimum withdrawal is RM50 per transaction.
• A completed identity verification (KYC) is required before your first withdrawal can be processed.
• Any bonus that has not met the rollover requirement cannot be withdrawn until that requirement is fulfilled.
• Mytown333 reserves the right to request additional supporting documents for withdrawals exceeding a certain threshold.

Mytown333 will process all valid withdrawals within the stipulated timeframe. Any withdrawal suspected of involving fraudulent activity, money laundering, or a breach of terms will be held pending investigation.

Mytown333 offers a variety of bonuses and promotions from time to time to add value for our members. All bonus offers are subject to the specific terms stated alongside each promotion.

• Each bonus has a rollover (re-wagering) that must be met before bonus funds can be withdrawn.
• The welcome bonus may only be claimed once per new member.
• Bonus abuse — including the use of multiple accounts, hedge betting (arbitrage), or other methods intended to exploit promotions — will result in bonus cancellation and possible account closure.
• Mytown333 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Unused bonuses will expire automatically once their validity period ends.

All games available on the mytown333 platform use independently audited Random Number Generator (RNG) technology to ensure fairness and randomness of game outcomes. mytown333 has no control over the outcome of any individual game.

• Completed game results are final and cannot be disputed unless there is clear documented evidence of a technical failure.
• In the event of a technical failure during gameplay that may affect the outcome, mytown333 reserves the right to void the round in question and return the bet to the member's account.
• The use of automation software, bots, or any tools intended to manipulate game outcomes is strictly prohibited.
• Members are responsible for ensuring a stable internet connection while playing. mytown333 is not liable for any losses resulting from connection disruptions on the member's end.

Mytown333 expects all members to conduct themselves in a responsible, respectful, and honest manner while using the platform. The following are strictly prohibited:

• Use of offensive language, threats, or harassment toward other members or support staff.
• Any attempt to hack, disrupt, or manipulate the mytown333 system or infrastructure.
• Sharing your account with others or allowing another person to use your account.
• Fraud, identity falsification, or any activity involving money laundering.
• Use of VPN or location-masking software to bypass geo-restrictions.

Mytown333 reserves the right to investigate any account suspected of violating this code of conduct and take appropriate action, including permanent account suspension or closure.

Members may close their mytown333 account at any time by contacting our customer support team. Before closure, ensure all eligible funds have been withdrawn, as the closure process cannot be reversed.

Mytown333 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any terms contained in this document.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Activity suspected of involving fraud, money laundering, or bonus abuse.
• Requests from relevant authorities.
• Account inactivity exceeding 12 consecutive months with no login activity.

Mytown333 shall not be liable for any losses, damages, or claims arising from:

• Game outcomes that are not in the member's favor in a fairly conducted game.
• Service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or cyberattacks.
• Any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Delays in deposit or withdrawal processing caused by third parties such as banks or payment providers.

In all circumstances, mytown333's maximum liability to any member shall not exceed the total deposits made by that member in the 30 days prior to the claim being raised.

Mytown333 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Notice of amendments will be communicated via:

• In-platform or mytown333 app notifications.
• Email to the address registered in the member's account.
• Updates to this page with a new "Updated" date.

It is your responsibility to review this page periodically for any changes. Continued use of the mytown333 platform after amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the amendments, you should stop using the platform and close your account.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with the use of the mytown333 platform shall first be resolved through good-faith negotiation between both parties.

Mytown333 operates under a licence issued by a recognised regulatory body. Our platform complies with all applicable licensing and regulatory requirements, including anti-money laundering (AML) obligations and user data protection.